Equipping your teams with vital skills and information

Our experienced Information Security and Clinical Safety specialists deliver awareness training in several important areas to NHS customers, including information security, data protection and clinical safety management.

Introduction to Information Security

The principles of information security are simple: all reasonable care should be taken to prevent inappropriate access, modification or manipulation of data. For the NHS, inevitably, the most sensitive data is patient record information and it is vital that patients’ personal details are protected.

Why you should attend this course

Our Introduction to Information Security training session offers an accessible introduction to the basic concepts of information security and highlights the reasons why it is so vital for NHS staff to be mindful of information security on a daily basis.

Delivering a whistle-stop-tour on information security, the session nevertheless encourages participants to consider information as an asset, warranting similar levels of protection to any physical asset.

The session also teaches attendees how to spot information security incidents and review some of the most high-profile information security blunders!

Data protection and patient identifiable data within the NHS

This session focuses on the Data Protection Act (1998) and why it is relevant to everyone. It briefly recaps the introductory material and examines the eight key principles of the Act.

The session also includes a review of recent Data Protection Act breaches and examines how you can help prevent such errors.
It also provides food-for-thought for everybody in the organisation with reference to; data storage, access, personal responsibilities and good practice patient data management.

Why you should attend this course

There has been a significant and worrying rise in NHS related data protection breaches during the past year, from one in four, to one in three

• the Data Commissioner has stated ‘it is only a matter of time before the NHS is fined for a breach’
• there are legal obligations applying to appropriate management of information, especially other people’s data. Individuals and not just organisations can be held liable, so it is additionally important that staff understand these data security obligations and how to ensure compliance.

Combined one day course

Introduction to information security/Data protection and patient identifiable data within the NHS our combined Introduction to
Information Security/ Data protection and patient identifiable data within the NHS one day course can be delivered either at your site, or at one of our training centres, which hold up to 25 people. Our site courses can be delivered to multiple trusts simultaneously, if appropriate.

Introduction to Clinical Safety Management

The use of clinical safety standards for IT within health and social care means that potential risks are identified in advance and dealt with before a system or product comes into use.

NHS Trusts and similar organisations purchasing and using systems must also undertake measures to ensure a thorough understanding of system risks- and take necessary action to ensure systems are operated safely.

By the end of this introduction to patient safety, all attendees should have a clear understanding of the importance of patient safety at all times throughout the implementation and day to day use of software within a healthcare environment.

Participants will also leave the session with a clear understanding of what constitutes a Clinical Safety Management System (CSMS) and how clinical safety management responsibilities form an essential part of their day to day work.

Finally, the course will also ensure that participants:

• are equipped to comply with clinical safety expectations within their own workplace/organisation
• understand that there are also national and international standards relating to clinical safety in place, which they and their must also comply with.

Why you should take this course:

• DSCN18/2009: compliance with DSCN18/2009 is obligatory for all trusts across the UK
• Business and patient risk mitigation – the more informed and proficient your staff are in identifying and mitigating potential risks, the more confident your organisation can be that such risks are less likely to occur, and where they do arise, will be dealt with swiftly
• The numbers of clinical negligence claims are rising - “the number of clinical negligence claims reported to the Authority in 2009/10 was 6,652 which represents a 10% increase over 2008/09 which, in turn recorded an 11% increase over 2007/08. These numbers are particularly disappointing following three years of relative stability in claim numbers”. Stephen Walker Chief Executive, the National Health Service Litigation Authority.

Where are the sessions held?

We can deliver Introduction to Clinical Safety Management training at your site or at one of our trainingcentres, which hold up to 25 people. Our site courses can be delivered to multiple trusts simultaneously, if appropriate.

How to find out more

For further information on either of these training sessions, contact us on 0844 7369410 or HG-salesdesk.gbr@csc.com

 

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