Synergy Clinician
The main application area within Synergy is called Synergy Clinician. Synergy Clinician provides users with a shared, clear and concise picture of all the information stored within each patient’s record.
Multiple views and customisable filters enable all the users involved in the care of a patient to gain access to the information they need quickly and easily, and its problem-oriented approach enables records to be categorised, ordered and viewed so that there is optimal clinical relevance.

Data entry for adding and updating information has been streamlined to facilitate rapid and easy data input. Keyboard shortcuts allow the interface to be entirely keyboard driven (if preferred), while observation functions allow commonly added elements to be recorded quickly and easily using pick lists.

Prescribing within Synergy is straightforward and safe to use.  It supports drug interaction, allergy, contraindication, warning and precaution checking.  All of these functions are seamlessly interfaced and controlled by the Clinician.  Synergy also supports DXS and Scriptswitch decision support database interaction, which can be used to provide further prescribing process support. Batch prescription printing and dispensary management are also provided.

SOPHIE
The SOPHIE module (Survey Of Patient Health in an Interactive Environment) is a powerful part of the product that helps manage patient care by, when appropriate, using an approach that prompts the user with a question only when a response to a certain question is required. 

SOPHIE is able to determine if information is present already (and thus determine that new input is not required) or if it falls within a specified time period.  It can show different sets of questions and/or information based on a wide range of criteria such as age, sex, conditions present (or not present) as well as other criteria derived from other data held within the patient record and/or collected or calculated at runtime.

Information and questions can be customised to be displayed in a form format or in a ‘question by question’-based format. The SOPHIE Graphical Editor allows users to customise their own SOPHIE guidelines based on criteria relevant to the purpose or setting required.

SOPHIE collected information can also directly update the patient record as well as being able to print advice notes and patient leaflets relevant to the particular SOPHIE guideline being run.

Reports Manager
Synergy has an extensive reporting capability which allows easy access to all the information stored in the Synergy database.
Data can be extracted in a number of different formats, including standard formats such as CSV and html. Custom formats are also supported, which provides a considerable degree of flexibility in the way in which data can be used and presented.

Advanced reports functions allow users to: store and re-use patient details and patient notes in lists for re-use with other queries; merge and loop queries; and add notes or problems for defined lists of patients back into the patient record or for use in subsequent mail merging.
As with most functional areas in Synergy, reports, folders, formats and templates can all be easily and quickly extracted and shared with other practices as and when required.

Interfaces
Synergy has an extensive and well-defined Application Programming Interface (API) which supports wide-ranging integration with third-party products and components. This means that Synergy benefits from the availability of a wide range of specialist partner products developed by both commercial organisations and power end-users.

Ease of use, configurability and flexibility
The Synergy product is extremely easy to set up and use.  The basic functions are designed to suit and support the needs and time constraints faced by typical primary care users in their day-to-day activities. However, in addition to its apparent simplicity, it also has a great deal of depth provided by a high degree of configurability and added functionality sitting just below the surface. This enables practices to extend and optimise their use of the capabilities offered by the system at their own pace and in their own time.

The English Connecting for Health (CfH) National Programme
Synergy is a system available under the NHS GP System of Choice (GPSoC) contract and is being actively developed to meet future GPSoC requirements.

Synergy uses a central data centre to meet national programme messaging requirements, which means that new messaging functionality can be added without practice impact. The main functions supported now – and being developed into the future – are:
Personal Demographic Service (PDS): Synergy has built-in functionality that supports patient detail updates to and from the national PDS database. This allows for the easy addition of patients’ details held on the central database and ongoing synchronisation to help maintain up-to-date patient demographic information.
GP Summary: Functionality is provided to upload a GP Summary Care Record for registered patients to the national GP summary database and to manage the transfer and viewing of the data.
Electronic Prescription Service (EPS): The transfer of prescription messages from Synergy at the point of prescribing is provided. This allows the medication data to be sent and collected from any enabled pharmacy anywhere in the country and a printed prescription token to be given to the patient and then presented to the pharmacist by the patient on drug collection.
GP2GP: Functionality is being provided to allow a patient’s record to be sent from one practice system to any other GP2GP practice-enabled system anywhere in the country when a patient changes practice.
Choose and Book (CaB): Functionality is available which allows the user to request a Unique Booking Reference Number (UBRN), send referral data and seamlessly link into the national CaB appointment booking system.

For any enquiries please email uki.info@isofthealth.com